Completing mandatory training is essential to continue working in aged care in Australia. You need to do this training if you work for Mobility or any aged care provider.
Mobility offers free training modules via the mobile app to keep track of support worker progress. In addition Mobility is also using the ALIS (Aged Care Learning Information Solutions) platform and DTA (Dementia Training Australia) platform.
What you need to do:
- Open the Mobility app.
- Open the app menu.
- Select ‘My Training’.
- Choose from a list of training courses.
ALIS (Aged Care Learning Information Solutions) courses:
- Either open the course via the Mobility app or log in to ALIS (Aged Care Learning Information Solutions)
- Set up your account:
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- Your User Name is your email address (same as used on the Mobility app).
- Create a password when prompted.
- Click ‘Find Organisation’ and search for ‘Mobility’.
- Select ‘Mobility Australia (AssocProv)’ and request to link.
- Mobility will receive this request and approve it, generally with 12 hours during business hours. You will be automatically notified when this happens.
- There are many courses available to you, however you are only required to complete the the courses listed below. To access these courses, click ‘Catalogue’ in the top right corner and search for the relevant course; course links are also below. These will take several hours to complete, so please plan for this.
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- Aligning to Changes (For Aged Care Worker)
- Understanding and Adapting to the New System
- Aged Care Code of Conduct
- SIRS Part 1: Introduction to Incident Management Systems
- Better practice complaints and feedback handling
- The Basics of Infection Prevention and Control for Aged Care
- Strengthened Quality Standard 1: The Individual
- Strengthened Quality Standard 2: The Organisation
- Strengthened Quality Standard 3: The Care and Services
- Strengthened Quality Standard 4: The Environment
- Strengthened Quality Standard 5: Clinical Care
DTA (Dementia Training Australia)
- Either open the course via the Mobility app or log in to DTA (Dementia Training Australia)
- Set up your account:
- Create an account using the same email address you have used on the Mobility app.
- When prompted, use the password ‘Mobility26’ (without quotes) to link to Mobility.
- From DTA, there is one course on offer:
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- Dementia Training for First Responders
Complete ASAP
Please complete these courses as soon as possible. It is important for you to complete these so you can continue working in aged care in Australia.
For any questions, contact us at support@mobility.com.au.
Thank you for your cooperation in meeting these important requirements.



