The Portal helps you explore available support workers and narrow your search according to the recipient’s needs and the type of support required.
Searching for support workers
From the main menu, choose Support Worker to search for available workers.
You can use the available filters to narrow the results e.g.
- response level
- support or care type
- rating
- requirements
- hobbies
- worker status.
Select filters that are relevant to the recipient and the support required.
Understanding a worker’s profile
Open a worker’s profile to review information relevant to the support.
Depending on your provider access, the profile may show:
- biography
- the worker’s suburb
- support capabilities
- relevant qualifications and certifications
- practical information, such as whether the worker is pet friendly or a non-smoker
- activities the worker has previously completed for your organisation’s recipients.
Use this information to consider whether the worker meets the recipient’s requirements and preferences.
Finding workers who already know the recipient
When reviewing a posted job, the Portal identifies known workers who have previously provided support to that recipient by stating ‘In Team’. This can help you find workers who are already familiar with the recipient, location or support arrangements.
The Portal also shows suitable nearby workers who meet the job requirements but have not yet applied.
