The ‘Post a job’ function is to be used when you don’t have a support worker identified and need suitable workers to express interest in providing the support.
Creating a job
To create a job:
- From the main menu, choose Recipient.
- Open the relevant recipient or house profile.
- From the list of Actions, select Create Job.
- Complete the required fields such as:
- Choose the care type and support required.
- Add relevant worker requirements.
- Enter the date and time.
- Confirm the support location.
- Review the pre-filled job description.
- Add any other information the worker needs.
- Check the details and click Post Job.
The Portal uses your selections to help determine which workers can see and apply for the job. Select requirements carefully and only include criteria that are relevant to the recipient and support.
Adding support requirements
Depending on the support being arranged, job requirements can include:
- care and support type
- relevant qualifications or checks
- recipient preferences
- accessibility or environmental information
- whether a worker needs to be comfortable with pets
- interests relevant to social and community support.
For example, if the support involves accompanying a recipient to the gym, you may wish to mention that a worker with an interest in fitness would be helpful. Treat interests as preferences unless they are genuinely required for the support.
Writing clear job information
The Portal pre-fills some job information using the details you select. Review this information and add anything else a worker needs to understand before applying. Include:
- what the worker will be supporting the recipient to do
- any important routines or practical requirements
- relevant information about the environment
- meeting points or location instructions
- information that is not already recorded in the job settings.
Keep the description clear and relevant. Do not include unnecessary personal or sensitive information.
Setting the location
You can use the recipient’s recorded address as the job location. If the support will begin somewhere else, such as a community venue, enter the relevant address when creating the job.
Adding breaks and allowances
Where relevant, complete the available fields for:
- unpaid break duration
- priority jobs
- meal allowances
- travel allowances.
Make sure any allowance or travel information accurately reflects the support arrangement.
Posting overnight support
For overnight or sleepover support:
- Enter the full start and finish time.
- Clearly identify the job as overnight or sleepover support.
- Explain which hours involve active support.
- Explain which hours are inactive or sleeping hours.
- Add any other overnight requirements to the job description.
For example: Sleepover support: Active support from 6 pm to 10 pm, followed by inactive sleepover support from 10 pm to 6 am.
What happens after you post
Jobs are posted automatically. They do not wait for Mobility to approve them before becoming available to eligible workers.
The Mobility team monitors new jobs. If something appears unclear or incorrect, the team may contact you to check the details.
Review each job carefully before posting, particularly the date, time, location and worker requirements.
