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Navigating the Home Tab
Title Changes:
| Navigating the Home Tab | Navigating the Home Tab |
Content Changes:
| Added: [embed]https://youtu.be/qiyXT2TMJeA[/embed] | ||
| Added: | ||
| Unchanged: Welcome to the mobility app! Your journey starts on the Home Tab, where you can easily manage all your bookings and track your budget. Here’s a quick guide to help you navigate and make the most out of the Home Tab. | Unchanged: Welcome to the mobility app! Your journey starts on the Home Tab, where you can easily manage all your bookings and track your budget. Here’s a quick guide to help you navigate and make the most out of the Home Tab. | |
| Unchanged: <img class="aligncenter wp-image-45465 size-large" src="https://www.mobility.com.au/wp-content/uploads/2024/06/Home-Page-Overview-1024x538.jpg" alt="An overview of the mobility app home tab" width="1024" height="538" /> | Unchanged: <img class="aligncenter wp-image-45465 size-large" src="https://www.mobility.com.au/wp-content/uploads/2024/06/Home-Page-Overview-1024x538.jpg" alt="An overview of the mobility app home tab" width="1024" height="538" /> | |
| Unchanged: <h2>Overview of the Home Tab</h2> | Unchanged: <h2>Overview of the Home Tab</h2> | |
| Unchanged: When you open the mobility app, it automatically lands on the Home Tab. Here, you’ll see a comprehensive list of all your upcoming, cancelled, and expired jobs, displayed by date. Any jobs from the previous day will also be displayed at the top of the list with the corresponding date. | Unchanged: When you open the mobility app, it automatically lands on the Home Tab. Here, you’ll see a comprehensive list of all your upcoming, cancelled, and expired jobs, displayed by date. Any jobs from the previous day will also be displayed at the top of the list with the corresponding date. | |
| Unchanged: If you need to view your currently open jobs that haven’t been booked yet, head to the Jobs Page by tapping on the job’s icon from the bottom navigation menu. Visit <a href="https://www.mobility.com.au/help-center/posting-a-job/">Posting a Job</a> for more info | Unchanged: If you need to view your currently open jobs that haven’t been booked yet, head to the Jobs Page by tapping on the job’s icon from the bottom navigation menu. Visit <a href="https://www.mobility.com.au/help-center/posting-a-job/">Posting a Job</a> for more info | |
| Unchanged: <h2>Calendar View</h2> | Unchanged: <h2>Calendar View</h2> | |
| Unchanged: To get a more visual overview of your bookings, you can use the Calendar View: | Unchanged: To get a more visual overview of your bookings, you can use the Calendar View: | |
| Unchanged: <ul> | Unchanged: <ul> | |
| Unchanged: <li><strong>Accessing the Calendar:</strong> Tap the calendar icon on the top right of your screen.</li> | Unchanged: <li><strong>Accessing the Calendar:</strong> Tap the calendar icon on the top right of your screen.</li> | |
| Unchanged: <li><strong>Navigation:</strong> | Unchanged: <li><strong>Navigation:</strong> | |
| Unchanged: <ul> | Unchanged: <ul> | |
| Unchanged: <li>Swipe left to move to the next day, week, or month.</li> | Unchanged: <li>Swipe left to move to the next day, week, or month.</li> | |
| Unchanged: <li>Swipe right to view the previous day, week, or month.</li> | Unchanged: <li>Swipe right to view the previous day, week, or month.</li> | |
| Unchanged: <li>In Day or Week view, swipe up or down to see all bookings over a 24-hour schedule.</li> | Unchanged: <li>In Day or Week view, swipe up or down to see all bookings over a 24-hour schedule.</li> | |
| Unchanged: <li>In the Month view, any dates with bookings will have coloured dots. Tap on a day to see a breakdown of the bookings for that day or tap on the booking to view more details.</li> | Unchanged: <li>In the Month view, any dates with bookings will have coloured dots. Tap on a day to see a breakdown of the bookings for that day or tap on the booking to view more details.</li> | |
| Unchanged: </ul> | Unchanged: </ul> | |
| Unchanged: </li> | Unchanged: </li> | |
| Unchanged: </ul> | Unchanged: </ul> | |
| Unchanged: <strong>Bookings </strong><strong>Colour</strong><strong>s Explained</strong><strong>:</strong> | Unchanged: <strong>Bookings </strong><strong>Colour</strong><strong>s Explained</strong><strong>:</strong> | |
| Unchanged: <ul> | Unchanged: <ul> | |
| Unchanged: <li><strong>Grey:</strong> Expired job - You can view details and chat with the worker, but you cannot edit or remove them from your calendar.</li> | Unchanged: <li><strong>Grey:</strong> Expired job - You can view details and chat with the worker, but you cannot edit or remove them from your calendar.</li> | |
| Unchanged: <li><strong>Blue:</strong> Cancelled booking - You can view details, chat with the booked worker, or remove it from your calendar.</li> | Unchanged: <li><strong>Blue:</strong> Cancelled booking - You can view details, chat with the booked worker, or remove it from your calendar.</li> | |
| Unchanged: <li><strong>Green:</strong> Accepted or completed booking - You can view details and report an incident.</li> | Unchanged: <li><strong>Green:</strong> Accepted or completed booking - You can view details and report an incident.</li> | |
| Unchanged: </ul> | Unchanged: </ul> | |
| Unchanged: <h2>Chats</h2> | Unchanged: <h2>Chats</h2> | |
| Unchanged: Stay connected with your support workers through the chat function: | Unchanged: Stay connected with your support workers through the chat function: | |
| Unchanged: <ul> | Unchanged: <ul> | |
| Unchanged: <li><strong>Chat Icon:</strong> On the top right of your screen, you will see a green speech bubble icon. If you have any unread chats, you’ll see a red circle with a number indicating how many unread messages you have.</li> | Unchanged: <li><strong>Chat Icon:</strong> On the top right of your screen, you will see a green speech bubble icon. If you have any unread chats, you’ll see a red circle with a number indicating how many unread messages you have.</li> | |
| Unchanged: <li><strong>Accessing Chats:</strong> Tap on the speech bubble icon to go to your inbox, where you'll see a list of chats with workers. Tap on a worker to open your chat and either reply or send a new message.</li> | Unchanged: <li><strong>Accessing Chats:</strong> Tap on the speech bubble icon to go to your inbox, where you'll see a list of chats with workers. Tap on a worker to open your chat and either reply or send a new message.</li> | |
| Unchanged: </ul> | Unchanged: </ul> | |
| Unchanged: <h2>The Plus Icon</h2> | Unchanged: <h2>The Plus Icon</h2> | |
| Unchanged: Need to send a shift request or find a new carer quickly? Use the Plus icon: | Unchanged: Need to send a shift request or find a new carer quickly? Use the Plus icon: | |
| Unchanged: <ul> | Unchanged: <ul> | |
| Unchanged: <li>Tap the Plus icon on the bottom right of your screen.</li> | Unchanged: <li>Tap the Plus icon on the bottom right of your screen.</li> | |
| Unchanged: <li>Follow the prompts to send a shift request or find a new carer. For more detailed steps, check out Shift Requests.</li> | Unchanged: <li>Follow the prompts to send a shift request or find a new carer. For more detailed steps, check out Shift Requests.</li> | |
| Unchanged: </ul> | Unchanged: </ul> | |
| Unchanged: <h2>Budget Tracker</h2> | Unchanged: <h2>Budget Tracker</h2> | |
| Unchanged: Keep an eye on your spending with the Budget Tracker: | Unchanged: Keep an eye on your spending with the Budget Tracker: | |
| Unchanged: <ul> | Unchanged: <ul> | |
| Unchanged: <li><strong>View Spending:</strong> Above your bookings, you will see a bar labelled "Spent," showing how much you have spent for the current year or month.</li> | Unchanged: <li><strong>View Spending:</strong> Above your bookings, you will see a bar labelled "Spent," showing how much you have spent for the current year or month.</li> | |
| Unchanged: <li><strong>Toggle Views:</strong> Simply tap on it to switch between the year and month view.</li> | Unchanged: <li><strong>Toggle Views:</strong> Simply tap on it to switch between the year and month view.</li> | |
| Unchanged: </ul> | Unchanged: </ul> | |
| Unchanged: By familiarising yourself with the Home Tab features, you can efficiently manage your bookings, stay in touch with your support team, and keep track of your budget. | Unchanged: By familiarising yourself with the Home Tab features, you can efficiently manage your bookings, stay in touch with your support team, and keep track of your budget. | |
| Unchanged: [helpie_faq group_id='91'/] | Unchanged: [helpie_faq group_id='91'/] |
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