Procedures
Work Procedures and Instructions
Abbey Pain Scale Work Instruction
Administering Ear Drops, Nasal Spray and Creams and Lotions Work Instruction
Advance Care Planning Procedure
Aged Care Code of Conduct Fact Sheet
Aged Care Code of Conduct Procedure
Aged Care Provider Work Instruction
Alzheimer’s and Dementia: Dressing and Grooming Work Instruction
Assisted Transport Work Instruction
Authority to handle Clients Money and Keys
Choice and Decision Making Procedure
Choice and Decision Making Work Instruction
Choking First Aid Work Instruction
Client Emergency and Disaster Management Planning Procedure
Client Incident and Near Miss Management Procedure
Client Rights and Responsibilities Procedure
Cough and Sneeze Etiquette Work Instruction
Communicating with Clients Work Instruction
Cultural Safety and Diversity Procedure
Delirium Identification and Response Procedure
Dementia and Mild Cognitive Impairment Care Procedure
Deterioration Detect and Respond Procedure
Diabetes First Aid Work Instruction
Dignity of Risk and Duty of Care Procedure
Donning and Doffing PPE Work Instruction
Elder Abuse Fact Sheet for Staff
Falls Prevention and Management Procedure
Falls Prevention and Management Work Instruction
Feedback and Complaints Policy and Procedure
How to Use a RAT Work Instruction
How to Wear a Mask Work Instruction
How to write a Journal Note Work Instruction
Incidents and Complaints Work Instruction
Infection Prevention and Control Procedure
Keeping Safe: Support Worker Procedure
Legislative Compliance Procedure
Managing Consumer Aggression Procedure
Manual Handling (Manual Wheelchair) Work Instruction
Manual Handling Lifting Work Instruction
Manual Handling Transfer One Person Pivot bed to chair or wheelchair Work Instruction
Manual Handling: Transfer Sit to Stand Work Instruction
Manual Handling: Transfer to and from wheelchair and front seat of a car Work Instruction
Manual Handling Work Instruction
Medication Management Procedure
Medication Personal Care Worker Instruction
No Response on Arrival Work Instruction
Notifiable Incident and Mandatory Reporting Policy and Procedure
Nutrition and Hydration Procedure
Oral and Dental Care Worker Instruction
Outbreak Management Plan and Procedure
Personal Care Workers Procedure
Pressure Injury Assessment Tool – Braden
Pressure Injury Prevention Work Instruction
Pressure Injury Prevention, Detection and Escalation Work Instruction
Professional Boundaries Policy
Recognising Changes or Deterioration Client Information Sheet
Record Keeping Policy and Procedure
Restrictive Practice Procedure – Aged Care
Restrictive Practice Procedure (NDIS)
Restrictive Practice Work Instruction – Aged Care
Sharps & Spills Management Procedure
SIRS Information for Home Aged Care Services Procedure
Skin Tear Prevention and Management Procedure
Subcutaneous Injection Procedure
Supporting Client Significant Relationships Procedure
Supporting Consumers with Modified Diet Procedure
Support for Activities of Daily Living Procedure
Swallowing and Choking Procedure
Trauma and Healing Informed Care and Support Procedure
Whistleblowing Policy and Procedure
Workers Compensation and Injury Management Policy and Procedure
Workplace Discrimination and Harassment Policy and Procedure
Workplace Health and Safety Policy and Procedure
Wound Care / Basic Dressing Technique Procedure
Last updated 27th March 2024
