Plan Managers

Mobility makes life easier for Plan Managers. Here’s how…

What is mobility? A platform where Participants can browse, book, and pay support workers for services. For Plan Managers it’s a platform that streamlines payments and provides safeguards for you, your client, and workers.

With just a bit of setup, mobility makes things simpler for you, and the people whose plans you manage. Here’s how.

Mobility expedites provider payments and automates the back-office for financial intermediaries meaning less time spent chasing contested fees, fraudulent shifts and incorrect invoices – a win-win for everyone.

With safety as a top priority, the app has inbuilt safeguards for everyone on the platform.

 

How mobility works for Plan Managers – in 5 simple steps:

  1. Plan Managed Participant signs a Service Agreement with mobility
  2. Mobility sends a quarantine request to you, their Plan Manager, specifying the amount the Participant wants to spend on the mobility app. Their Service Booking may need to be updated to reflect this amount.
  3. You confirm that this has been done with both mobility and your Participant.
  4. Your Participant receives access to a Digital Wallet in mobility aligned with their plan and including budget tracking tools
  5. Approved real-time invoicing is sent straight to you for payment immediately after a shift ensuring no lag.

From home maintenance to assistive care, mobility is a one-stop-shop designed to be straightforward to use.

 

With mobility you can expect:

  • Streamlined payments with back-office automation for financial intermediaries – a win-win for everyone. Reducing triple handling of invoices and saving time, each and every time.
  • Expedited provider payments. Complicated becomes → simple.
  • A platform that has been designed for ease-of-use, with you in mind.
  • Our friendly support team, ready to answer all of your questions.

Leading the Australian home care sector with new technologies, mobility has safeguards that mitigate exposure to:

  • Non-compliant invoicing: NDIA-rejected recipient created tax invoices (RCTI) are no longer a possibility through mobility’s platform
  • Falsified worker shifts: Electronic Visit Verification (EVV) places timestamps on all bookings and minimises fraudulent behaviour
  • Deviance from Award rates: workers must nominate a price at or above the Award Rates, with spot-priced entitlements factored in
  • Contestation of fees: clients review each booking and transaction
  • Floating funds: with a simple payment process in what has been a historically complicated system to navigate (for both Plan Managers and participants), floating funds are a thing of the past.

Put simply, mobility means less time spent chasing contested fees, fraudulent shifts and incorrect invoices.

If you have any questions about how mobility could work for you or your business, please call 1300 GET CARE (1300 438 227) to speak with one of our team.